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State & Local Government,
NextGen 911, & Education

Cloud-based & On-Premise Voice Solutions 
Unified Communications (UCaaS) & Contact Center (CCaaS)
from government approved service providers & carriers

Introducing 911inform - the only notification & security management platform
that brings together first responders and your organization to help save lives!

Cloud-based Notification & Emergency Management
911inform provides full situational awareness and communication across multiple platforms connecting Emergency Response Teams with Key Building Personnel on a centralized communication platform.

This technology saves lives by helping first responders.

What is Kari's Law & Ray Baum's Act?
Are you compliant?

Regulations around 911 are changing and there are huge fines if you are not compliant with the latest laws & acts.

Kari’s Law and RAY BAUM’s Act are two FCC statutes will make it easier for callers to reach 911 and for emergency services to locate callers in a large facility like an office building, hotel or university campus.

Facilities with multi-line telephone systems (MLTS) provide challenges in getting help from 911, such as:

1) Securing an outside line, since MLTS often require callers to dial a number or code before placing calls.

2) Providing accurate information about the caller’s location within the campus.

Two time winner of the Frost & Sullivan Award for
Best Practices in Safety Solutions Product Innovation

UCaaS for Schools!

With limited funding and overextended IT resources, schools really need help with getting the right technology for their users to communicate & collaborate.

Brookside helps public & private schools look at migrating voice and video to the cloud with the right provider with the goal to reduce complexity and save money. 

Self-Service Chatbots & AI
for Public & Private Schools

What is Self-Service? Student Self-Service provides students access to their personal and academic information. Students can register for classes, view class schedules, pay fees, view financial aid information, view grades and transcripts, and update their contact information.

Faculty and Advisor Self-Service provides designated faculty access to view their course sections, class rosters, and enter midterm and final grades. Advisors can view advisee information.

Employee Self-Service provides access for Time Sheet Entry, Benefits Statements, and other applications for authorized staff members including Salary Planner and Web for Finance.

Where to Get Help
 Authorized users can search the Knowledgebase or contact the Service Desk for technical assistance.  

Major Universities using Nice CXOne for Self-Service & AI 

Texas Department of Information Resources (DIR)

State Approved Purchasing Co-ops
Save time & money and get the best price!

Stimulus Funds: Available Funding Opportunities

The US Federal Government passed multiple stimulus bills for billions of dollars in emergency funding to public sector for transportation and healthcare agencies to address digital equity/ digital divide, enabling hybrid/ remote work environments, and upgrading facility networks and infrastructure in order to meet new post-pandemic requirements.


8x8 & Local Government

Local Texas government is putting in place capabilities and processes that support new workflows, new ways of working, new ways of engaging with constituents and new ways of delivering services.

8x8 offers an easy way around the normal Request for Proposal,or "RFP" process by working with one of the many approved purchasing co-ops.

8x8's X Series
 licenses brings voice, video, chat, contact center, APIs, integration to Microsoft Teams, and more along with advanced analytics that track call activity to provide feedback on how they are doing.  

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