911inform is a cloud-based emergency management platform that delivers real-time situational awareness and coordinated communication between 911 and first responders whenever a 911 call is placed from within a designated building or geofenced area.

When 911 is dialed—from a landline, PBX phone, or smartphone—the system automatically generates a live emergency event, instantly notifying 911 dispatch, law enforcement, fire, EMS, private security, and designated building staff based on pre-configured protocols.

The platform provides precise indoor location data (within approximately three meters) and enables dispatchers and responders to access connected building systems such as video surveillance, voice communications, and door access controls.

By integrating directly with public safety and on-site systems, 911inform helps emergency teams respond faster, arrive better informed, and manage incidents more effectively.

FEATURES & CAPABILITIES

🛡️At Brookside Cloud Consulting, we don’t just deploy safety software — we design and implement complete emergency response ecosystems that protect schools, municipalities, healthcare facilities, churches, and enterprise campuses. 911inform is a critical component of that modern safety framework.

🚨 Direct 911 Awareness Inside Your Facility When 911 is dialed from within your building or geofenced property, 911inform instantly generates an internal emergency event — including wireless calls. No waiting. No blind spots. No guesswork.

📍 Precise Location Intelligence Detailed floor plans and mapping provide real-time caller location data to security teams and administrators — enabling faster, smarter response.

🔔 Automated Multi-Channel Alerts Pre-configured protocols instantly notify the right personnel via: SMS Email Desktop alerts Mobile app notifications Integrated safety platforms The right people get the right information at the right time.

🗺️ Geofencing & Campus-Wide Visibility Define geographic boundaries around buildings or entire campuses. Any 911 activity within those zones triggers immediate awareness and coordinated response.

📊 Full Situational Transparency From initiation through resolution, leadership maintains visibility into the entire event lifecycle — improving reporting, compliance, and after-action review.

🧩 Part of a Complete Safety Ecosystem Emergency management is not a single product — it’s a layered strategy. Brookside integrates 911inform alongside:

🎥 Video surveillance platforms

🔐 Access control systems

🪪 Visitor Management solutions

📱 Mobile panic buttons and AI-powered threat detection tools

📡 Mass Notification systems

☁️Cloud-based communication infrastructure

At Brookside, we bring multiple vendors together to deliver one unified operational ecosystem.