Unified, Compliant, & Intelligent Cloud-Based Infrastructure
Brookside helps reduce complexity and save money delivering advanced cloud-based technology solutions that unify communications, enhance public safety, and ensure regulatory compliance.
Built for reliability and scale, our platforms serve school districts, municipalities, and enterprise organizations nationwide and offer the following:
✨ Unified Communications
Voice, SMS, Chat & Video Collaboration across any device or location.
- Omnichannel Contact Center with AI-powered call and message routing.
- Customer Journey Analytics for actionable insights into every engagement.
🚨 Emergency Management Platform
FCC-compliant Next Gen 911 location services with real-time interactive mapping.
- Integrated access to live security cameras, door controls, panic buttons, & smart badges.
- Weapon and gunfire detection, facial recognition, and license plate recognition.
- Accelerates 911 response and law enforcement coordination by up to 50%.
⚙️ High Availability (HA) Infrastructure
SD-WAN-powered for redundancy, intelligent routing, and seamless uptime.
- Supported by multiple internet carriers and failover networks.
- Vendor-agnostic deployment to suit your existing IT and security ecosystem.
💳 Payment Optimization
- Eliminate credit card fees with a cash discount program.
- More revenue retained through secure, modern payment options-.
QUICK DEMO OF
EMERGENCY MANAGEMENT PLATFORM
911inform is an advanced emergency management platform that bridges the gap between 911 call centers, first responders, and on-site personnel.
It delivers real-time situational awareness by integrating with existing security systems, IoT devices, and building infrastructure to provide precise location data, live video feeds, and control of critical building systems.
Whether it's a school, hospital, or municipality, 911inform enhances response time, coordination, and decision-making during any emergency—keeping people safer when seconds count.
Contact Information
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