MODERN CLOUD-BASED SOLUTIONS
REDUCE COMPLEXITY & SAVE MONEY
FREE expert‑level guidance for Voice, Text, Video Collaboration,
Omni-Channel
Contact Center, AI‑powered Public Safety and CX applications,
Payment Processing & Point‑of‑Sale (POS) solutions with ALL of it delivered over a
High Availability (HA) Infrastructure that never goes down.
Brookside Cloud Consulting is an Austin‑based, vendor‑agnostic technology advisory specializing in cloud‑based IoT, AI, and omni‑channel customer‑experience ecosystems.
FREE expert‑level guidance for unified communications (voice, text, video), omni-channel contact center, emergency management & mass notification, visitor management & smart badges, payment processing & point‑of‑sale (POS), and AI‑powered detection and recognition technologies that help businesses, government agencies, and educational institutions delivered over a High Availability (HA) Infrastructure that never goes down.
As a true vendor‑agnostic channel partner, Brookside manages the entire technology lifecycle — from carrier research and pricing comparisons to contract negotiation, ordering, installation coordination, and ongoing support.
Every solution is evaluated for performance, integration, and long‑term reliability, ensuring your environment is optimized and built on high‑availability (HA) infrastructure.
The result is an intelligent, secure, and connected ecosystem where employees are empowered, customers feel valued, and operations run at peak performance.
THE ULTIMATE CLOUD-BASED
PHYSICAL SECURITY ECOSYSTEM
Quick Overview of
911inform is a centralized emergency event management platform that connects AI-powered safety technologies, building systems, and local 911 centers into one unified ecosystem.
It integrates with RapidSOS—used by most U.S. 911 centers—to deliver precise caller location and critical incident data directly to first responders.Through open APIs, it links tools like AI detection, sensors, cameras, and access control systems, enabling real-time data sharing during emergencies.
911inform also provides live visibility and control over building systems, allowing responders to view video feeds, communicate through intercoms, and manage door access instantly.
What sets it apart is its direct integration with local 911 PSAPs, bridging private security systems with public safety operations—ensuring faster, more accurate, and actionable intelligence when every second matters.
Quick Overview of
AI-Driven Weapon Detection
ZeroEyes enhances existing IP security cameras with AI to detect visible firearms in real time—without requiring new camera infrastructure.
When a potential weapon is identified, images are sent to a U.S.-based operations center staffed by former Navy SEALs who quickly verify the threat before alerting school officials, security personnel, and local law enforcement.
This human-in-the-loop approach minimizes false positives and delivers fast, accurate, and actionable alerts.
REAL-TIME CRIME CENTERS
A Real‑Time Crime Center (RTCC) Is best understood as a centralized, technology‑driven intelligence hub that gives law enforcement and first responders immediate access to live data, video, analytics, and historical records so they can respond faster, deploy resources more effectively, and improve situational awareness.
Its purpose is to support rapid decision‑making, enhance visibility during active incidents, and strengthen both proactive and reactive policing.
Mission and Purpose. RTCCs are designed to:
- Centralize technology and data across the agency, reducing silos and improving coordination.
- Deliver real‑time situational awareness through live video, mapping, and analytics.
- Support officers during active incidents by providing instant information that historically took days or weeks to retrieve.
- Enhance public safety by enabling faster, smarter, and more deliberate responses.
The #1-Rated Restaurant POS
SkyTab is the POS endorsed by Jon Taffer from Bar Rescue - thanks to:
• $0 upfront cost
• No setup fees
• $0 credit card processing fees with Advantage Program
• Free website & Marketing Tools
• Free reservations & Waitlist System
• Delivery app integrations like Uber Eats & DoorDash