2024 PRODUCT GUIDE
Singlewire Software is dedicated to developing reliable solutions that help detect threats, notify everyone, and manage incidents.
That’s because we believe people are any organization’s most important asset.
The best way to protect them is by delivering information that helps keep everyone safe and informed—everywhere, every time.
For more than two decades, our talented employees have developed cutting-edge safety software that meets our customers’ evolving needs as they work to keep their people out of harm’s way.
Take a look at the product guide and you'll see how technology from InformaCast safes lives.
What is Singlewire's InformaCast?
A cloud-based mass notification system that reaches people via on-premises and mobile devices.
Detect, notify and manage every emergency—in seconds.
InformaCast works independently as well as with other companies using API's to integrate as part of the custom design that comes with a solution like this as well as:
Integrates with existing systems. Increase the speed, reach, and success rate of emergency alerts to Cisco phones, overhead speakers, strobes, panic buttons, and more.
Reach people on every channel. Broadcast live, ad hoc or prerecorded audio to IP phones, IP speakers, desktop computers, digital signage, and more so no one misses a message.
Utilize a single interface. Manage all devices and messages via a single interface and trigger messages from desk phones or web console.
Leverage Resiliency. Ensure critical messages reach the right people with the right information, no matter what happens with InformaCast Resiliency.
Easily Manage Bells and Announcements. Managing regularly scheduled messages, such as school bells or visiting hours, can be painful for school and hospital administrators. Many of these systems are difficult to use and are costly to maintain.
InformaCast Advanced makes creating and modifying schedules a breeze while reducing costs and bell scheduling is included in InformaCast Advanced with no extra fees.
Reach the right people with the right information. Not every situation will require alerting everyone within your organization. Some events may require reaching a specific group of people who can best respond to the situation.
InformaCast offers the ability to define groups and zones, so the right people get the right message at the right time. Notify select security, specific building on campus, or a particular wing or floor of a building to notify the people who need to know without disrupting others.
The sooner an alert goes out, the faster your people can get out of harm’s way.
Utilize every available channel. No matter where someone is within your building or campus, they should receive information that impacts their wellbeing.
InformaCast makes it easy to bring together disparate devices and systems to broadcast emergency messages.
Use text and audio delivered to IP phones, IP speakers, desktop computers, and digital signage to grab people’s attention, so they take steps to get out of harm’s way.
Every Second Counts
Integration
InformaCast Fusion with Microsoft Teams is a mass notification solution that allows Teams users to trigger and receive InformaCast alerts from within the Teams interface.
Teams users can initiate an InformaCast alert from Teams that is broadcast through Microsoft Teams, mobile phones, digital signage, and other connected devices.
Following distribution, security team members will receive a prompt to join a Microsoft Teams channel to collaborate and follow up on the situation.
Safety starts at the front door. Stay a step ahead with Visitor Aware.
Integrate Visitor Aware with existing technology to reduce costs and get up and running quickly.
Protect your entrance. Protect your people.
Visitor Aware, our visitor and student management system, provides comprehensive tools to screen and verify guests and volunteers instantly, account for your people during a crisis, and assist with reunification after critical events.
With Visitor Aware, you’ll provide peace of mind whenever someone enters your buildings
& Mobile Panic Buttons
When organizations look at mass notification solutions, they often focus on the word “mass.”
They want a tool that allows them to reach as many people as possible with critical information.
With a wide range of device integrations, including desk phones, speakers, digital signage, desktop computers, and mobile phones, organizations can deliver messages to everyone.
This helps keep people safe, minimizes operational disruptions, and builds confidence that no matter what kind of event occurs, there are tools and procedures in place to handle it.
While these features help keep everyone informed, many organizations are looking for ways to provide more personalized protection solutions for their staff.
Whether it’s someone walking back to their car at night in an isolated parking lot or someone working in a remote area of a facility, organizations have a duty of care they need to fulfill to send assistance to those in need of help.
One of the biggest challenges to accomplishing this goal though is knowing who is asking for help and where there are.
Panic buttons available via mobile apps can offer individuals an immediate way to request assistance.
In the video, you’ll see a real-life example of how mobile panic buttons available through the InformaCast app can help a person in need when they encounter a dangerous situation.
The InformaCast Personal Duress Package offers two ways workers can trigger notifications to request assistance.
First, using a pre-configured button in the InformaCast app, workers can trigger an alert that is sent to internal safety teams with their name and location.
The user is given instructions within the app, and the option to contact the safety team directly via a phone call.
The second option is integration with Kontakt.io wearable badges, which include a button that can be pressed to ask for help. The safety team receives the person’s name and location in this instance as well to they can respond quickly.
Functionality has recently been added to the package that allows alerts triggered from the mobile app or Kontakt.io badge to send information directly to the 911 dispatchers which helps you meet the requirements of Alyssa’s Law and allow for better coordination between an organization and first responders with multiple options for panic buttons.
Solution Overview
Implementing a digital enterprise visitor management system can drastically improve the security of an organization.
Provides a structured and reliable method for monitoring and controlling access to the premises.
By utilizing digital check-ins and identity verification, enterprises can ensure that only authorized individuals enter the building.
This enhances security and streamlines the check-in process, making it more efficient and user-friendly.
One of the key benefits of a digital visitor management system is the ability to monitor multiple locations simultaneously.
For enterprises with several offices or facilities, having a centralized system that provides real-time insights into who is present at each location is invaluable.
This enables security personnel to quickly identify and respond to potential threats, ensuring a consistent level of security across the entire organization.
How Healthcare Can Benefit from Mass Notification
In healthcare, providing a safe environment ensures smooth operations and excellent patient care.
That goal can only be achieved with strong communication, but without the right tools in place, healthcare organizations can waste precious time trying to information into the hands of the people who need it.
While implementing a mass notification system may seem like a challenge, both in terms of time and resources, healthcare organizations that deploy it for use across all their departments will get more value out of their investment.
Whether it’s doctors and nurses trying to help patients, security trying to protect visitors and staff, or facilities and IT teams making sure everything within a building continues to run as it should, they should all be able to leverage a mass notification tool to carry out their duties.