Experience is crucial to the success of any technology project.
With hundreds of successful installations of business communications solutions that include voice over IP, IoT & AI, Brookside helps save time and money on finding the right solution to meet your needs & budget.
Brookside Technology Partners, Inc. was founded in 2002 by Mike Dance as a Nortel, WatchGuard, Mitel, & Dell partner along with Grande (now Astound), Time Warner Telecom (now Lumen), and AT&T.
A lot has changed over the last 22+ years and Brookside Cloud Consulting LLC has as well adding public safety solutions, payment processing and POS to the existing focus on voice, data & security solutions for business, education, and government agencies.
AREAS OF EXPERTISE
Voice, Chat, SMS, Video & Presence
Unified Communications (UCaaS)
Omnichannel Contact Center
AI & Customer eXperience (CX)
Business Continuity & SD WAN
Emergency Management & Panic Buttons
Mass Notification & Smart Badges
Next Gen 911 Compliancy
Cybersecurity & Ransomware
Payment Processing & POS
YOUR TRUSTED TECHNOLOGY PARTNER
Brookside provides FREE vendor-agnostic expertise to help you find the right cloud-based IoT technologies. We have decades of experience with voice, data, and security for business, education, and government.
Brookside is truly vendor agnostic with extensive experience with ALL of the top providers and carriers - which really comes in handy when trying to select a vendor.
Business Solutions: Serving enterprises with multiple cloud-based services (like UCaaS and CCaaS), network security, AI-driven customer experience (CX) enhancements, and collaboration tools such as Microsoft Teams including VoIP, fiber internet, payment processing and POS (point-of-sale) systems.
Education Solutions: Providing comprehensive cloud-based solutions for educational institutions, enhancing safety (like Alyssa's Law compliance for panic alarms), security (facial, weapon, and license plate detection), and educational technology integration.
Government Solutions: Tailored technology solutions meeting the unique needs of federal, state, and local government agencies including compliance with regulatory standards such as FCC NG9-1-1 laws and other legislative requirements.
Brookside Cloud Consulting is vendor agnostic and leverages almost 40 years of industry experience to design robust, secure, and innovative technology solutions that meet the specific needs and challenges of all sizes of business, education and government agencies.
Brookside's goal is the help their clients design and implement the best customer and user experience for their business, government, or school and make sure your employees are safe at work.
Contact Information
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